Business Operations Associate, Clinical

Grow Therapy

106d • $105,000 - $117,000

About The Position

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

Requirements

• At least 3 years of experience in business operations and strategy at a startup or consulting firm
• Experience in automating manual processes
• Experience working alongside or within Clinical teams
• Proficient in Google Sheets
• Strong problem-solving skills with the ability to structure ideas, prioritize, scope, document, and communicate a clear plan of action

Nice To Haves

• Skilled in building workflows in Hubspot

Responsibilities

• Create scalable systems, automations, workflows and operational processes to support clinical quality operations
• Track and maintain metrics to monitor progress against clinical OKRs
• Identify and implement innovations to maximize quality, speed and efficiency of the Clinical Excellence team

Benefits

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
• Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees