Business Operations Assistant

PEPL•Acworth, GA

35d

About The Position

The Business Operations Assistant plays a critical role in supporting the day-to-day operations of a professional services organization. This position ensures operational efficiency across business operations, human resources administration, payroll, bookkeeping, tax coordination, and regulatory compliance. The role partners with leadership to support internal workflows and implement scalable processes that enable firm growth.

Requirements

Bachelor’s degree in Business Administration, Finance, Accounting, HR, or related field
1-5 years of experience in business operations, finance operations, or HR operations within a professional services environment
Experience supporting billable consulting or staffing firms strongly preferred
Knowledge of bookkeeping fundamentals and payroll processes
Familiarity with HRIS, accounting platforms, and time/billing systems
Experience working with outsourced accounting or payroll providers
Exposure with multi-state employment compliance
Strong attention to detail and process improvement skills
Basic accounting skills
Ability to operate in a fast-growing, entrepreneurial environment
Ability to effectively manage competing priorities

Responsibilities

Manage operational workflows supporting a billable consulting environment, project setup, new client onboarding, and revenue recognition support
Maintain systems and processes for time tracking, billing, invoicing, and client contract administration
Identify process improvements that increase efficiency and reduce administrative burden
Support vendor management and internal tools across finance, HR, and project operations
Support systems & technology coordination and vendor communication
Assist with updating internal systems and maintaining data accuracy
Help document internal processes and workflows
Provide office and general team support
Perform bookkeeping activities including AP/AR, expense tracking, journal entries, and account reconciliations
Support monthly close, financial reporting, and forecasting processes
Administer payroll processing, contractor payments, and commissions
Monitor cash flow and assist with budgeting and financial analysis
Coordinate onboarding and offboarding processes for employees and contractors
Maintain HRIS records, employee documentation, and personnel files
Support benefits administration, leave tracking, 401k administration and compliance reporting
Assist with performance management workflows and workforce analytics
Partner with leadership on headcount planning and compensation tracking
Coordinate with external accountants on business taxes, payroll taxes, and required filings
Maintain compliance with federal, state, and local employment regulations
Support audits, insurance renewals, and licensing requirements
Manage contractor classification documentation and vendor compliance
Maintain internal policies, SOPs, and documentation