Business Operations Analyst

Watts Water Technologies•North Andover, MA

7d•$79,000 - $90,000•Hybrid

About The Position

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource. What we do: For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead. Scope of Position The Business Analyst is responsible for delivering high-quality data insights, dashboards, and reporting that support strategic decision-making across the organization. This role partners closely with cross-functional teams—including Sales, Finance, Operations, and Product Management — to analyze business performance, identify opportunities for improvement, and drive initiatives that contribute to revenue growth, margin optimization, and operational effectiveness. This position reports to Project Manager, Fluid Solutions. This role is hybrid and is based in North Andover, MA.

Requirements

Bachelor’s Degree in Computer Science, Business Administration, or related field desired
4+ years of experience working in a manufacturing business environment preferred.
2+ years of experience as Data or Business Analyst.
Proficiency with Word, PowerPoint, and Excel.
Ability to build strong relationships across multiple company teams
Excellent communication skills, written, and oral
Ability to lead virtual teams and work across a matrix
Flexible and comfortable with ambiguity
Ability to manage multiple projects and wear many different “hats.
Good comprehension of MS office especially excel & PowerPoint
Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability.
Ability to be flexible and adapt to changing work priorities and stressful conditions.
Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
Maintain productive and collaborative relationships with other Watts employees.
Adherence to Watts’ seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.
Specific physical abilities required for this position include, but are not limited to: Ability to remain seated at a desk or workstation for extended periods. Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods. Ability to physically move around the office, organize or transport files, packages, or other office-related materials. Ability to read documents, use a computer, and perform data entry tasks. Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls. Ability to operate standard office equipment such as computers, printers, phones, and copiers. Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Nice To Haves

PowerBI ‘power’ user capability is an advantage

Responsibilities

Provide business analytics and dashboards to measure performance against team KPIs such as sales revenue, margin, inventory turns, new product performance, and excess & obsolete inventory reduction.
Maintain backup data and update scorecards tracking KPI progression for monthly business operational reviews.
Create reports, dashboards, and visualizations that clearly communicate business performance trends
Gather and analyze data to support potential business expansion opportunities.
Conduct a wide range of data analyses, including cost analysis, margin analysis, regional sales trends, and new product performance.
Identify specific business opportunities through trend analysis and performance metrics.
Identify opportunities for automation in data analysis and reporting processes
Collaborate with the product management team on new product roadmap planning and prioritization.
Influence stakeholders to secure support and alignment for key business projects.
Coordinate with multiple departmental teams to drive better business outcomes
Test business processes to identify gaps and recommend improvements that enhance efficiency and accuracy.
Identify and execute opportunities for business reporting improvement and reporting automation
Assist with special projects and other duties as assigned