Business Operations Analyst Intern

TriForza•Seattle, WA

8h•$28 - $28•Hybrid

About The Position

Are you looking for an exciting summer opportunity to gain valuable skills and make a meaningful impact across Washington state's communities? Support Washington Dental Service as a Business Operations Analyst Intern and gain hands-on experience working with operational data and reporting that helps teams monitor performance. You’ll contribute to real projects such as gathering reporting requirements, organizing data from multiple systems, and supporting dashboards that help teams track operational metrics while building key professional skills in a dynamic, collaborative environment. Skills you will gain during the internship: Present data in ways that clearly communicate trends, performance, and adherence over time. Use data to support scenario planning and show how operational decisions may impact future outcomes. Gain hands-on exposure to analytics and reporting tools such as SQL, Snowflake, and Tableau. Building meaningful connections with colleagues, mentors, and other professionals. Engaging in workshops, training sessions, and other learning initiatives to support career development. Applying academic knowledge to address real-world workplace challenges and deliver results. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza, are committed to improving oral and overall health across Washington state and beyond. Guided by our vision, we succeed through our deep commitment to our shared OneTeam Values: accountability, courage, curiosity, inclusion, and integrity. Our Values are at the center of the work we do and how we interact with one another. This non-exempt internship pays an hourly rate of $28.00 and is full-time (40 hours per week). Interns are expected to work during our standard business hours, which are from 8 AM to 5 PM, Monday through Friday. Interns are typically required to work onsite at our Seattle office every Tuesday, with the option for remote work on other days based on departmental needs. We offer interns highly competitive medical, dental, and vision plans, along with a generous 401(k) plan, wellness dollars, and transportation reimbursement for commuting to the office. Interns also receive paid holidays, paid time off, and sick time throughout their internship. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. Gather reporting requirements from product and operational teams to define the metrics and data that should be tracked. Identify, source, and connect data from internal systems to support dashboard development and operational reporting. Partner with product teams to define how manual data inputs are captured and integrated with automated data feeds. Design and build dashboards that provide visibility into technology operational metrics and spend. Document reporting workflows and create process diagrams that outline how data is collected, updated, and maintained. Validate data across reports and sources to ensure dashboards provide accurate and consistent operational metrics. The experience, skills, and education needed to succeed in the position are outlined below. These requirements are representative of the knowledge, skills, and abilities required to successfully perform the essential functions of the role. Currently pursuing an associate’s, bachelor’s, or master’s degree in Business Analytics, Data Analytics, Informatics, Information Systems, Computer Science, Industrial Engineering, Supply Chain Management, Economics, Statistics, Mathematics, or a related field. Exposure to querying data using SQL to support reporting and analysis. Experience using Tableau or Power BI to create dashboards or data visualizations. Experience preparing and organizing data from multiple sources to support reporting or dashboard development. Proficiency in Excel with experience using formulas, pivot tables, and sorting and filtering to analyze data. Displays a high level of accountability by effectively managing tasks independently, meeting goals, and delivering high-quality work while staying dedicated to team objectives. Ability to collect relevant information, assess data, and make thoughtful contributions to projects or problem-solving activities. Enthusiastic about collaborating with diverse teams, contributing to an inclusive environment, and seeking opportunities for growth and improvement within the internship and organization. Strong interpersonal skills, with the ability to build relationships across teams. Capable of working both independently and collaboratively in team settings.

Requirements

Currently pursuing an associate’s, bachelor’s, or master’s degree in Business Analytics, Data Analytics, Informatics, Information Systems, Computer Science, Industrial Engineering, Supply Chain Management, Economics, Statistics, Mathematics, or a related field.
Exposure to querying data using SQL to support reporting and analysis.
Experience using Tableau or Power BI to create dashboards or data visualizations.
Experience preparing and organizing data from multiple sources to support reporting or dashboard development.
Proficiency in Excel with experience using formulas, pivot tables, and sorting and filtering to analyze data.
Displays a high level of accountability by effectively managing tasks independently, meeting goals, and delivering high-quality work while staying dedicated to team objectives.
Ability to collect relevant information, assess data, and make thoughtful contributions to projects or problem-solving activities.
Enthusiastic about collaborating with diverse teams, contributing to an inclusive environment, and seeking opportunities for growth and improvement within the internship and organization.
Strong interpersonal skills, with the ability to build relationships across teams.
Capable of working both independently and collaboratively in team settings.

Responsibilities

Gather reporting requirements from product and operational teams to define the metrics and data that should be tracked.
Identify, source, and connect data from internal systems to support dashboard development and operational reporting.
Partner with product teams to define how manual data inputs are captured and integrated with automated data feeds.
Design and build dashboards that provide visibility into technology operational metrics and spend.
Document reporting workflows and create process diagrams that outline how data is collected, updated, and maintained.
Validate data across reports and sources to ensure dashboards provide accurate and consistent operational metrics.