Business Operations Analyst, Enterprise

Raptive • New York, NY

2d • $80,000 - $100,000

About The Position

Raptive is hiring a Business Operations Analyst to support our Enterprise business. Reporting to the SVP, Business Operations, you’ll convert complex, cross-platform data into clear, executive-ready insights and recommendations that help Sales, Marketing, Account Management, and leadership make better decisions for our largest publisher customers. The Business Operations team oversees the technology, processes, and data that power go-to-market workflows—supporting multiple teams to drive growth across the company

Requirements

• 3-5 years of experience in an analytical, business operations, or marketing analytics role
• Strong analytical and storytelling skills—able to synthesize data into insights and communicate them effectively
• Proactive, detail-oriented, and organized—motivated to solve impactful data challenges and drive efforts forward
• Ability to align data with business goals and influence decisions with data-driven recommendations

Nice To Haves

• familiarity with enterprise CRMs (Salesforce/HubSpot), BI tools (Sigma, Tableau, Looker) or basic SQL, plus experience with marketing measurement (attribution, segmentation, targeting, channel performance) and A/B testing

Responsibilities

• Create and maintain dashboards that provide visibility into Enterprise KPIs, business health, billing details, workflow effectiveness, and customer report requests
• Run a regular reporting cadence and prepare summaries that highlight key findings and next steps—identifying trends, risks, and growth opportunities
• Automate, refine, and distribute recurring and ad-hoc reports of marketing performance, pipeline forecasts, and day-to-day operations
• Develop unique, competitive intelligence to inform go-to-market process and communications
• Turn data into clear, practical recommendations for all Enterprise teams: Sales, Marketing, Account Management, and leadership
• Partner with Account Management to design and maintain Enterprise customer lifecycle reporting (onboarding, adoption, retention, expansion, renewal, and risk)
• Build repeatable report templates and self-serve dashboards that answer common customer questions
• Define and document metrics, definitions and reporting standards so numbers are consistent and trusted
• Keep data accurate by proactively auditing and maintaining CRM records, internal datasets, and related processes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed