Business Office

MEDRVA Healthcare•Richmond, VA

10h

About The Position

MEDRVA Healthcare is currently hiring a Business Office Specialist to assist both surgery center locations in medical office work. This position will serve as a valuable resource by being a first point contact for patients and providing general administrative support and assistance with all office functions. Individual must be detailed oriented, able to multi-task and have previous medical office and registration experience. This position will greet patients, receive and process patient registration, verify demographics and insurances, obtain insurance cards and identification, and update medical records accurately and efficiently. In addition, the Business Office Specialist responsibilities will include explaining financial options to patients, updating medical records accurately, and collection of customers' accounts.

Requirements

Customer Service
Communication
Detailed Oriented
Experience with Microsoft Office Suite
Medical Office Registration
Insurance Verification
Authorizations
Administrative Support

Responsibilities

Answers phone calls and greets patients in a professional and courteous manner.
Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system.
Utilizes eligibility systems, on-line websites or phone calls to determine insurance benefits and precertification requirements.
Generate insurance verification and precertification reports daily and follow up with case management and insurance.
Complete financial analysis and collect estimated patient liabilities.
Contacts patients about deductibles or co-insurance payments due for services rendered and documents these conversations in the medical chart.
Collects payments from patients.
Prepare and maintain accurate and complete electronic/paper patient records, assist with Check In/Check Out of patients
Maintain clear and efficient notes to communicate the status of accounts
Review and monitor assigned accounts and all applicable collection reports and provide timely follow-up on payment arrangements.
Performs other specific projects relating to billing, data entry, and computer operations as required.