Business Office Representative, FT, Days
About The Position
Inspire health. Serve with compassion. Be the difference. Job Summary Provides clerical and administrative support to assigned area. Provides direct customer service for the department. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records. Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient. Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments. Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely. Enters, validates and reconciles charges daily for assigned area. Orders, stocks and distributes supplies for assigned area. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director or executive.
Requirements
- Education - High School diploma or equivalent
- Experience - Two (2) years in a clerical role.
Nice To Haves
- Healthcare setting experience preferred.
- Familiarity with basic medical terminology preferred
- Medical records experience preferred
- Knowledge of insurance guidelines (including Medicare) preferred
- Familiarity with coding (ICD-9 & CPT) preferred
Responsibilities
- Provides clerical and administrative support to assigned area.
- Provides direct customer service for the department.
- Initiates patient record.
- Files all incoming documentation.
- Responds promptly to requests for medical records.
- Greets all patients and visitors.
- Assists with patient registration.
- Ensures all forms are completed by patient.
- Maintains and updates the schedule for the area assigned.
- Schedules patient appointments.
- Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
- Answers all incoming calls.
- Directs callers to the appropriate person.
- Relays messages timely.
- Enters, validates and reconciles charges daily for assigned area.
- Orders, stocks and distributes supplies for assigned area.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
