Business Office Representative
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About The Position
At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development, and personal growth. We care for your career while caring for the community. The position involves ensuring full reimbursement is received by RRH for clinical services rendered, including professional, long-term/home care, and hospital care, by effectively and accurately managing a receivable. This includes resolving edits to ensure accurate claims are sent to primary and secondary insurances, researching and resolving denials and payer requests for information promptly and accurately to secure payment. The role requires working as part of a dynamic team that continually looks for ways to improve a complex business process. The position is full-time and located at the Riedman Campus within the Patient Financial Services department. The schedule is Monday to Friday during the day. The ideal candidate will have at least one year of experience in a medical office environment, with a basic knowledge of medical billing, coding, collection processes, insurance policies, and governmental regulation provisions. Familiarity with UBO4 billing forms and 1500F05 specific payer requirements is preferred. Excellent problem-solving, organizational, and communication skills are essential, along with proficiency in various computer applications and spreadsheet tools.
