Genesis Healthcare-posted 3 months ago
$50,000 - $52,000/Yr
Full-time • Mid Level
Milford, NH
5,001-10,000 employees
Nursing and Residential Care Facilities

As the nation's leading provider of healthcare services from short-term to long-term and a wide variety of living options and professional clinical services, Genesis focuses on the vitality of the person. How and where we can make a difference in the overall well-being and healthy outlook of everyone we serve is our daily mission. At critical life moments, you need someone you can trust and people you can count on to take the time to really get to know you and understand your unique needs. Whether healing from a serious illness or making a life transition, we help our patients regain their vitality for a healthier return home. Healthcare is evolving. Patients and their families expect more from healthcare centers and team members - they expect a well-evaluated, personalized quality of service that meets them where they are. They expect skilled practitioners and experts that push the boundaries of ordinary service to excellence in care. This is a new era of skilled nursing and long term care - one that empowers and nurtures, leads with compassion, and leaves a lasting impression. At Genesis, we know that we can only accomplish this if we have passionate healthcare providers and skilled experts in our centers, close to the patients themselves, and connected to their outcomes. Join our diverse team of passionate healthcare providers working to create vitality for life.

  • Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
  • Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
  • Act as a financial liaison during the resident journey - from conducting financial interviews during admission to assisting with discharge obligations.
  • Support compliance with state, federal, and corporate guidelines - including cash handling procedures and segregation of duties.
  • Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR aging, and DSO) to identify challenges and develop sustainable, action-oriented solutions.
  • Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed.
  • A high school diploma or equivalent (additional coursework in accounting or finance preferred).
  • At least five years of experience in long-term care billing and collections.
  • A strong understanding of RCM systems, processes, and performance metrics.
  • A collaborative mindset with the ability to lead and develop a business office team.
  • Confidence and professionalism in working with residents, families, and center leaders.
  • Variable compensation plans
  • Tuition, Travel, and Wireless Service Discounts
  • Employee Assistance Program to support mental health
  • Employee Foundation to financially assist through unforeseen hardships
  • Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
  • Pet Insurance
  • Term and Whole Life Insurance
  • Short-term Disability
  • Hospital Indemnity
  • Personal Accident
  • Critical Illness
  • Cancer Coverage
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