Business Office Manager

Brookdale Senior Living • Statesville, NC

145d

About The Position

Join Brookdale as a Business Office Manager and grow your career in a supportive environment recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024 and 2025. This role offers opportunities for advancement into positions such as Director of Financial Services, Human Resources Managers, and Executive Directors. You will be responsible for the business office operations of the community, ensuring high-quality care and personalized services for residents while managing associate engagement and retention. This position supports the Executive Director in driving profitable growth and compliance with operational processes and regulatory requirements.

Requirements

• Associate degree (A. A.) or equivalent from a two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training required.
• Previous managerial and office setting experience preferred.

Nice To Haves

• Experience in a Continuing Care Retirement Community (CCRC) setting.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain community associates to provide high-quality care and personalized services to residents.
• Support the Executive Director in driving profitable growth and ensuring compliance with operational processes and regulatory requirements.
• Ensure effective communication with associates, residents, families, vendors, and other visitors to the community.
• Oversee billing for services provided to residents and lead the timely collection of receivables.
• Manage the payroll process to ensure associates are paid correctly.
• Ensure vendor invoices for goods or services are billed appropriately and processed for timely payment.

Benefits

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance
• Paid Time Off (Full Time Only)
• Paid holidays (Full Time Only)
• Company provided life insurance (Full Time Only)
• Adoption benefit (Full Time Only)
• Disability (short and long term) (Full Time Only)
• Flexible Spending Accounts (Full Time Only)
• Health Savings Account (Full Time Only)
• Optional life and dependent life insurance (Full Time Only)
• Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan (Full Time Only)
• Tuition reimbursement (Full Time Only)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees