Business Office Manager

Brookdale Senior Living • Madison, WI

389d • $47,840 - $61,318

About The Position

The Business Office Manager at Brookdale Madison West is responsible for overseeing the business office operations of a 104-unit assisted living and memory care community. This role focuses on attracting, engaging, and retaining associates to provide high-quality care and personalized services to residents while ensuring compliance with operational processes and regulatory requirements. The position offers opportunities for career advancement and emphasizes a supportive work environment that promotes work-life balance.

Requirements

• Associates degree (A. A.) or equivalent from a two-year college or technical school required; or additional years of experience can be substituted for the education requirement on a year-for-year basis.
• Minimum of three years related experience and/or training required.
• Previous managerial and office setting experience preferred.

Nice To Haves

• Experience in a healthcare or senior living environment.
• Strong leadership and communication skills.

Responsibilities

• Lead the business office operations of the community.
• Attract, engage, develop, and retain community associates to provide high-quality care.
• Support the Executive Director in driving profitable growth and compliance with operational processes.
• Ensure effective communication with associates, residents, families, vendors, and visitors.
• Oversee billing for services provided to residents and lead the collection of receivables.
• Manage the payroll process to ensure associates are paid correctly.
• Ensure vendor invoices are billed appropriately and processed for timely payment.

Benefits

• Full suite of health insurance
• Life insurance
• Retirement plans
• Tuition reimbursement
• Pet insurance
• Adoption reimbursement benefits
• Variety of associate discounts
• Early access to paycheck with earned wage access for hourly associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: Associate degree