Business Office Manager

American House Senior Living Communities•Knoxville, TN

About The Position

The Business Office Manager plays an integral role in upholding American House’s mission to enrich the lives of those we serve. primary responsibilities include, but are not limited to managing the day to day operations of the Business Office.

Requirements

Excellent communication skills and a compassion for older adults.
Must possess valid driver’s license.
Must be able to read, write, speak, and understand the English language.

Nice To Haves

A High School Diploma, an Associate Degree in Business or Accounting is desired.

Responsibilities

Ensure compliance to American House’s philosophy and hallmarks as well as all written policies and procedures that govern the operations of the Business Office.
Ensure employee files are compliant according to state license and regulations.
Handle workman’s composition claims.
Act as a strategic partner to business leaders and an advocate for the employees; serve as a consultant to management on Human Resources-related issues.
Manage all aspects of Unemployment Agency (MESC) filings and responses, Workers’ Compensation cases, including coordination with Campus Administrators as needed for effective case management.
Complete court-ordered forms in regard to child support, health care coverage and dental coverage.
Complete routine criminal history requests, including FBI fingerprinting when necessary.
Complete Employment Verifications – written and verbal.
Answer incoming telephone calls and perform secretarial functions.
Provide relevant, complete, accurate, and timely financial information to residents, responsible parties, administrative staff, American House staff, and insurance companies.
Maintain a file of copies of all charge slips, debits, credits, etc. issued to each resident.
Process and post charge slips to resident bills.
Prepare and mail resident invoices and statements.
Reconcile bank statements.
Perform functions of computer/data processor.
Prepare payroll, time sheets, etc.
Coordinate with employees and help them enroll in benefits through the HR Connection portal.
Post accounts payable and files and maintains AIP invoices.
Cash management of operation, resident deposits, and payroll account to ensure adequate balances are available to meet monthly obligations.
Preparation for monthly P&L process, posting adjusting journal entries as needed and review with the Executive Director and American House staff.
Submit recommendations to the Executive Director for budget completion, equipment, and supplies.
Maintain office supply orders.