Business Office Manager - Long-Term Care

Normandy Terrace Nursing and Rehabilitation Center-posted 1 day ago
Full-time • Manager
San Antonio, TX
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Join Our Team as a Business Office Manager Drive Operational Excellence in Long-Term Care We are seeking a dependable and detail-oriented Business Office Manager to join our growing team! In this role, you will oversee financial and administrative operations to support accurate billing, compliance, and smooth facility function. Success in this position requires strong organizational skills, professionalism, and the ability to collaborate in a dynamic environment. Your Impact as a Business Office Manager In this role, you will:

  • Manage Accounts Receivable : Maintain records, send collection letters, and follow up on past-due balances
  • Support Billing Operations : Process monthly private pay billing, post cash deposits, and verify financial details for new inquiries and admissions
  • Process Claims : Submit and follow up on Medicare, MSP, Managed Care, and insurance claims
  • Oversee Resident Trust Funds : Maintain accurate trust fund records and ensure compliance with regulations
  • Ensure Timely Billing : Complete Medicare/HMO claims by the 5th of each month and bill hospice companies promptly
  • Provide Training and Coverage : Train staff to ensure “3 Deep” office backup coverage
  • Collaborate with Teams : Attend interdisciplinary meetings to review admissions, discharges, and payer changes
  • Support General Office Tasks : Handle mail, update PCC records, and verify financials for new admissions
  • Has experience in accounts receivable and general financial processes
  • Demonstrates excellent organization and multitasking ability
  • Is proficient in typing, 10-key entry, and general computer use
  • Communicates clearly in English, both verbally and in writing
  • Meets deadlines with accuracy and attention to detail
  • Cares genuinely for elderly and disabled individuals
  • Adheres to safety policies and respects the Patient Bill of Rights and Employee Responsibilities
  • Comprehensive Coverage : Health, Dental, and Vision Insurance
  • Extra Protection : AD&D, Short-Term Disability, Cancer, Critical Illness, and more
  • Life Insurance : Whole and Term Policies
  • Professional Growth : Tuition Reimbursement for continued education
  • Time to Recharge : Paid Time Off
  • Retirement Planning : Immediate 401(k) eligibility
  • Unwavering Support : Exceptional corporate resources
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