Business Office Manager - Assisted Living

Foundry Commercial • Winchester, VA

40d • Onsite

About The Position

Spring Arbor of Winchester is looking for an experienced Business Office Manager to join our team and mission to serve our senior residents! The role is hands-on, blending responsibilities for maintaining all business operations of the community, including administration, accounting, and human resources duties. Reporting to the Executive Director and as an essential part of the leadership team, the Business Office Manager is a centralized collaborator promoting an environment of value, inclusion and open communication with team members, residents, and family members. The ideal candidate will be well-organized, have demonstrated critical-thinking and time management skills, and enjoy being around a senior population.

Requirements

• Minimum of 3 years’ experience along with working knowledge of MS Office Suite, Accounting and HRIS software, Yardi & Dayforce is a plus
• High School diploma or equivalent required, with some college preferred
• Baseline knowledge of accounting, including business math principles
• Baseline knowledge of HR principles, leadership and supervisory practices, techniques and methods
• Ability to positively communication clear and concise messages in verbal and written form with employees’ residents, families and customers
• Demonstrated organizational skills, detail orientation, with ability to manage interruptions
• Valid driver’s license and safe driving record
• Experience using basic math skills and accounting principles in a work environment

Responsibilities

• Maintain and audit all financial records and accounts receivable software/records
• Manage and minimize the community’s accounts receivable
• Prepares, reviews, and submits necessary documentation for resident move-ins, move-outs, transfers and ancillary charges
• Bill and audit monthly charges to residents/residents’ families
• Create and maintain confidential business files for residents in accordance with community policy and HIPAA guidelines
• Review and code invoices for payment
• Complete all bank transactions in a timely manner
• Reconcile the community’s corporate credit card monthly and track other expenses authorized by the community
• Oversee petty cash and resident funds
• Assist Executive Director with marketing strategies, including telephone and walk-in inquiries
• Supervise receptionist pool
• Oversee the bi-weekly payroll process in collaboration with department heads to ensure accuracy Serve as Human Resources liaison coordinating new hires, terminations, personnel changes, etc.
• Assist with information gathering for employee performance and conduct issues, including employee conversations
• Responsible for onsite workers' compensation claims process, including interaction with injured team members and corporate liaison to monitor medical treatment, work status, and other administrative areas
• Create and maintain confidential team member files
• Communicate and assist team members with enrollment in benefits when eligible

Benefits

• Competitive Salary
• Generous Benefits Package, including medical, vision & dental coverage effective 1st of month following date of hire. Company-provided short-term disability and basic life insurance. Flexible time off providing greater choice to enjoy time off as needed. 401(k) retirement plan with immediate vesting for employer match. Access to educational reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees