Business Office Manager

COMMONWEALTH CARE OF ROANOKEAbingdon, VA
1dOnsite

About The Position

The Business Office Manager has oversight of the Center Business Office operations ensuring compliance with all company policies and procedures as well as state and federal regulations.

Requirements

  • Minimum of associate degree and/or three years’ management experience with emphasis on healthcare.
  • Minimum two years’ accounting experience.
  • Must be able to provide in-service training sessions to staff.
  • Must be proficient in the use of office equipment/computers and Microsoft Excel, Outlook, and Word.
  • Must be able to perform accounting procedures, including reconciliation of accounts.
  • Must have excellent communication and interpersonal skills.
  • Must maintain a professional appearance and demeanor.
  • Must be flexible, detail-oriented, ability to multi-task and be able to make effective decisions and work as part of a service excellence team.

Responsibilities

  • Maintain Center accounting functions and coordinate activities of Business Office.
  • Orient, instruct, mentor, and supervise Business Office staff. Assign duties and evaluate work performance per policies and procedures.
  • Establish back-ups for Business Office functions.
  • Attend meetings, workshops, and seminars as necessary, or requested and approved.
  • Maintain departmental budget on a PPD basis.
  • Maintain and gain thorough knowledge of Policies and Procedures Manual as well as Medicare/Medicaid regulations.
  • Promote and demonstrate a Service Excellence culture.
  • Perform other duties as assigned.
  • Maintain accurate information in billing system to facilitate maximum accounts receivables to include patient demographics and ancillary charges.
  • Close accounts receivable within three business days of month end.
  • Maintain tracking logs for Medicaid, Medicaid renewals, and Risky Admissions.
  • Coordinate with Social Worker to obtain Medicaid eligibility and backup for process.
  • Participate in monthly AR Calls.
  • Assist families in completion of new Medicaid Applications and Medicaid Renewals.
  • Attend Safe Transitions Meetings as scheduled.
  • Triple Check process for billing.
  • Oversight of Accounts Payable function including timely processing.
  • Oversight Effectively track accruals per policies and procedures.
  • Maintain Center petty cash.
  • Maintain secure and accurate resident account.
  • Follow-up on audits and resolution of audit balances.
  • Responsible for Resident Trust Petty Cash distribution and reconciliation.
  • Review and obtain valid payment information to ensure effective billing and collections.
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