Business Office Manager - Isle at Watercrest Mansfield

Integrated Real Estate Group•Mansfield, TX

About The Position

The Business Office Manager oversees all accounting, human resources, payroll administrative functions, and ensuring compliance with federal, state, and local regulations. This role includes responsibilities in resident billing, accounts payable, and payroll, supporting the overall financial and operational needs of the community as directed by the Executive Director.

Requirements

College degree in business, management, or related field required
At least two years’ experience in payroll, bookkeeping and office management required.
Experience with OneSite / Real Page
Must have excellent verbal and written communication skills.
Computer proficient.

Responsibilities

Coordinate resident billing, coding, accounts payable, and payroll processes.
Ensure expenses are accurately assigned to the appropriate ledger and department codes.
Maintain employee records, including new hires, terminations, and status changes.
Review timecards weekly, manage benefits enrollment, and respond to employee inquiries.
Process community deposits, reconcile vendor accounts, and ensure accurate and timely payments.
Prepare lease paperwork, daily census reports, and other required documentation.
Maintain organized files for residents, employees, vendors, and ancillary charges.
Address resident and family inquiries, including billing questions and collections, with professionalism and empathy.
Monitor purchase card (p-card) usage for policy adherence, submit required reports, and maintain communication with corporate accounting teams.
Assist sales staff with inquiries and tours as needed.
Perform receptionist duties and support event coordination when required.
Order and manage office supplies and equipment, ensuring operational needs are met.
Participate in monthly budget variance reviews and manage petty cash, including accurate ledger tracking of all disbursements.
Serve as part of the backup Manager on Duty team, addressing urgent matters and ensuring smooth daily operations.