Business Office Manager

Bristol Hospice•Brookhaven, MS

1d•Onsite

About The Position

Join Our Team as a Business Office Manager – Make a Meaningful Impact! As a Business Office Manager (BOM) at Bristol Hospice, you’ll play a vital role in ensuring smooth and compliant business office operations while leading a team dedicated to compassionate care. This is more than just an office role—it’s an opportunity to make a real difference. You’ll be the go-to problem solver, ensuring that financial, HR, and administrative functions run seamlessly so our clinical teams can focus on what matters most: providing exceptional end-of-life care. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. Our culture is cultivated using the following values: Integrity, Trust, Excellence, Accountability, and Mutual Respect.

Requirements

Strong office management and communication skills
The ability to establish and maintain effective working relationship
Maintain a positive, friendly, and professional attitude
Ability to perform a variety of task in a fast paced environment
Proficient in Microsoft Office Programs including Word and Excel
Ability to learn new software programs quickly and efficiently
Office Management Experience
Must have two (2) years of experience in office procedures

Nice To Haves

Medical billing, human resources or finance experience preferred

Responsibilities

Manage all business office functions for the locations
Maintain confidentiality of patient information
Ensure that medical records are accurate, maintained and kept up to date in accordance with regulations of Medicare and the Policy and Procedure Manual
Act as a liaison with patients, families and staff
Ensure that office personnel perform their duties as they pertain to office responsibilities, IDT and billing responsibilities
Ensure billing data is input accurately and in a timely manner
Ensure that medical equipment and supplies are ordered, and accurate records are maintained
Ensure that staff is informed of any changes and/or updates regarding admissions, discharges, visits, schedules, and clinical meetings as directed by the Program Director, the Director of Clinical Services and/or the Administrator
Track admissions, discharges, IDTs, certifications and re-certifications on all patients
Ensure that accurate mailing lists are updated of employees, patients, volunteers, Medical Directors, physicians and nursing facilities; forward any changes to the Corporate Office
Collect and monitor payroll information for processing and submission to the payroll office
Provide new hire orientation and ensure all processes are completed accurately and in a timely manner including, but not limited to, setting up of personnel files, equipment, keys, benefits, training and skills competencies
Perform other necessary functions/duties as assigned by the Executive Director and/or the Administrator
Act as point of contact with local nursing homes and other vendors for business office related issues
May be required to supervise assigned personnel and volunteers including, but not limited to, hiring, firing, evaluating, training, mentoring, scheduling and assigning tasks
Perform all other duties as assigned

Benefits

Advanced training programs
Competitive salary commensurate with experience, plus generous incentive bonuses
Mileage Reimbursement
Expense Account
Medical, Dental, Vision, Life Insurance and more
HSA & 401(k) available
PTO and Paid Holidays
Tuition Reimbursement
Get paid to make friends that will last a lifetime!
Join a Team that embraces the reverence of life!