Business Office Manager
About The Position
The Business Office Manager plays a central role in ensuring Norcom’s business operations run efficiently and effectively. The ideal candidate is dynamic, organized, detail-oriented, and capable of communicating clearly with a diverse workforce including sales, technical, administrative, and customer-facing teams. Because our workforce is highly distributed, candidates must be comfortable using digital communication and organizational tools such as email, Microsoft Teams, and project management (Asana) and financial/ERP software systems. This role requires strong problem-solving skills, excellent work discipline, adaptability, and the ability to collaborate across teams. While the position primarily performs work independently and through collaboration, it may require limited oversight of a small team of direct reports.
Requirements
- Prior experience in business operations including: Oversight and daily management of vendors, Management of an in-person office environment, Departmental budget management
- Demonstrated strong verbal and written communication skills.
- Proficiency with computer software and collaboration tools (email, Teams, Asana, spreadsheets, etc.).
- Excellent organizational, problem-solving, and task-management abilities.
- Ability to work both independently and collaboratively.
- Comfortable engaging with a geo-distributed, administrative and technical workforce.
Responsibilities
- Oversee day-to-day building operations and support staff needs across the organization.
- Manage administrative purchases and maintain inventory of office and operational supplies.
- Provide administrative support across various business functions.
- Negotiate and coordinate administrative and service vendor agreements.
- Maintain strong vendor relationships and monitor administrative and service vendor performance.
- Support the customer operations team as needed.
- Coordinate internal company events and activities.
- Partner with external marketing and event vendors.
- Manage company-wide staff communications—including schedules, events, and weekly news updates.
- Coordinate medical and liability insurance processes and renewals.
- Administer responsibilities related to company vehicles including onboarding, state licensing, tracking, and documentation.
- Handle basic HR administrative duties such as required staff notifications, document filing, and support for onboarding and training workflows.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
