Business Office

Steelville Senior LivingSteelville, MO
4d

About The Position

Steelville Senior Living is seeking an experienced Business Office Manager to lead the financial and administrative operations of our skilled nursing facility. This role is ideal for someone who has hands-on experience in a nursing home or SNF business office and understands the unique workflows, regulations, and billing requirements of long-term care. If you're detail-oriented, knowledgeable in Medicare/Medicaid billing, and passionate about supporting residents and their families, we'd love to hear from you. The Business Office Manager is responsible for overseeing all Business Office functions, including billing, collections, payroll, and reporting. This position plays a critical role in ensuring financial accuracy, regulatory compliance, and smooth collaboration across departments.

Requirements

  • Minimum of 2 years of experience in Medicare/Medicaid billing in a skilled nursing facility or nursing home (required)
  • Strong understanding of SNF admissions, insurance verification, and long-term care billing processes
  • Proficient in Microsoft Word and Excel
  • Excellent attention to detail, organization, and communication skills
  • Team-oriented with a resident- and family-focused mindset

Responsibilities

  • Oversee all medical billing and cash collections; ensure accurate and timely reporting to corporate personnel
  • Manage and maintain daily census
  • Perform and oversee financial screenings for new admissions and payer-type changes
  • Ensure accuracy and completeness of resident financial files
  • Ensure timely and accurate billing for all payer sources, including Medicare, Medicaid, and Managed Care
  • Monitor accounts receivable, audit and adjust resident accounts as needed
  • Prepare, verify, and mail resident statements
  • Generate and document collection letters according to policy and procedure
  • Reconcile Resident Trust accounts monthly and issue quarterly statements
  • Maintain integrity of all resident financial data
  • Collaborate closely with other departments and attend required meetings
  • Manage the full payroll process and submit payroll by established deadlines
  • Run background checks for new hires as required by law
  • Oversee new employee orientation and onboarding processes

Benefits

  • Health, Dental, Vision, and Life Insurance
  • Paid vacation and sick time
  • Supportive leadership and collaborative team environment
  • Opportunity to make a meaningful difference in residents' lives every day
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