Business Office Manager (BOM)

Laurelwood Community Living Center•Laurel, MS

13h•Onsite

About The Position

Laurelwood Community Living Center is seeking a highly organized, detail-oriented, and compassionate Business Office Manager (BOM) to join their growing team. The center's mission is to reconnect people to life through individuals serving individuals, providing compassionate and personalized care for those they serve. They are committed to ensuring the well-being and comfort of every resident, believing in creating a welcoming, supportive environment that feels like home. Laurelwood Community Living Center's core values include Compassion, Honesty, Accountability, Relationships, and Trustworthiness. They aim to make meaningful connections with residents, families, the communities they serve, and fellow team members every day.

Requirements

High School Diploma or equivalent
2–4 years of business office experience required

Nice To Haves

Bachelor’s degree preferred
Long-term care experience preferred

Responsibilities

Maintain resident trust accounts, census data, and financial records accurately and timely
Manage accounts receivable, including billing, collections, and resident account statements
Collaborate with billing teams to ensure all services are captured for monthly billing
Assist with resident admissions, ensuring all required documentation is completed
Support Medicaid/Medicare application processes alongside Social Services
Maintain admissions log and resident financial files
Communicate with residents and families regarding billing questions and past due balances
Process payments and verify daily deposits for accuracy
Assist with payroll functions and serve as point of contact for payroll-related inquiries
Support HR functions including onboarding, background checks, and employee file maintenance
Assist with employee relations, workers’ compensation claims, and unemployment requests
Order and maintain office supplies and administrative materials
Serve as primary contact for incoming calls and administrative inquiries
Ensure compliance with company policies, procedures, and accounting standards
Other duties as assigned