Business Office Manager

Monarch Communities•Litchfield, CT

7d•$80,000 - $81,000

About The Position

Promote and maintain a positive relationship with co-workers, residents, and family members. Projects a positive and professional image at all times. Assure that proper procedures are maintained at all times in accounts receivable, accounts payable, payroll, general ledgers and other required spreadsheets and documentation to track or create information needed for business operations and as directed by the Executive Director.

Requirements

Associate's degree or equivalent from a two-year college or technical school, or 4 years of business office administration experience.
1-2 years’ experience in related field
Strong organizational skills with the ability to manage multiple tasks in a fast pace environment
Excellent written and verbal communication skills
Ability to maintain confidentiality and company information.
Proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) with the ability to learn new software applications
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, talk, hear, and smell.
An individual in this position will be required to lift or carry weight up to 50 lbs. Intermittent physical activity includes lifting and supporting residents. The associate must use proper body mechanics.

Nice To Haves

Previous Business Office experience preferred

Responsibilities

Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment
Develops and maintains effective working rapport with other departments to identify any problems.
Oversees the day-to-day operations of the business office
Maintains accounts receivable and billing operations, interprets the community’s A/R policies and procedures to staff, residents, family members and visitors as directed by the Executive Director. Prepares oral and written reports to the Executive Director and Regional/Corporate Team regarding the status of A/R and collection issues.
Edit resident census and charge info in the billing / accounting system, including: move-ins/outs, changes to recurring charges, onetime charges/credits
Insures timely posting of resident receipts
Provides training to staff necessary to support the functions of the Business Office and correct problems and improve service
Completes new hire onboarding, offboarding, conducts background checks and processes payroll changes
Maintains associate personnel files, resident business files, and vendor files as required
Reviews and submits invoices to accounts payable
Supervises the Concierge team
Participates in and attends all in-service training as scheduled
Ensures compliance with all Federal, State, and local regulations, as well as community policies and procedures
Performs month end closing procedures and billing functions
Other duties as assigned

Benefits

Health Insurance: Medical/Rx, Dental, and Vision
Ancillary Benefits: Life Insurance/AD&D, Short Term Disability and Long-Term disability
Basic Life & Accidental Death & Dismemberment (AD&D) Insurance
FSA (Commuter/Parking)
Employee Assistance Program (EAP)
401(k) Retirement with Company Match
Paid Time Off (PTO) and Holidays
Tuition Reimbursement
Employee Referral Bonus
Resident Referral Bonus