Business Office Manager - Mental Health 194

Telecare • Santa Cruz, CA

126d • $83,235 - $102,850

About The Position

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. The Santa Cruz County Psychiatric Health Facility (PHF) is a 16-bed locked acute psychiatric inpatient program for adults aged 18+, diagnosed with serious mental illness (SMI), experiencing a mental health emergency and require intensive treatment and support.

Requirements

• Associates or College course work in Finance or HR OR Five (5) years working experience in an office, at least One (1) year experience in a healthcare field
• Two (2) years supervisor experience in an office setting
• One (1) year experience working with social security, Medicaid and other government assistance programs
• Knowledgeable and able to use MS Office programs, specifically skilled in producing reports with Excel
• Experienced entering data into computer systems
• Must possess a valid state specific Driver's license
• Must be at least 18 years of age
• All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification

Nice To Haves

• Experience in the health care field
• Working knowledge of Social Security, Medicaid and other government assistance programs

Responsibilities

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with internal and external stakeholders
• Supervises other support staff
• Provides coverage and back-up for Administrative positions at work site and other regional work sites
• Provides training to staff on Financial systems and troubleshoots issues related to Financial systems
• Participates as a member of the programs management team as an advisor indicating observations, concerns and asking appropriate questions
• Recruits and trains new staff in performing business functions
• Provides period closing procedures and reports and manages complete AR and billing
• Reviews and corrects information on reports
• Actively participates in meeting customer needs and adapting to changing customer needs
• Continually focuses on assigned tasks and seeks continuous improvement
• Performs insurance verification
• Provides support and direction for financial requests for staff and members served
• Provides Training and direction to ensure compliance with fiscal policies and procedures
• Facilitates Rep Payee services
• Facilitates Trust Banking services
• Prepares and validates payroll
• Enters AP batches weekly into accounting software
• Monitors client eligibility at admission/enrollment and throughout stay
• Prepares and reviews credit card entries
• Provides and maintains revenue information; provides billing information to A/R department and County agencies
• Records and deposits cash receipts
• Determines monthly journal entries required and confirms correct information is on reports
• Organizes, secures and maintains all files, records, cash, cash dispensing and cash equivalents in accordance with policies and procedures
• Troubleshoots with IT systems questions related to financial systems
• Acts as point of contact between program and IT for maintenance of phones, computers, hardware, and software
• Provides limited computer systems support to staff

Benefits

• Expected starting wage range is $83,235.86 - $102,850.86
• Telecare applies geographic differentials to its pay ranges
• Starting pay is commensurate with relevant experience above the minimum requirements

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree