Business Office Manager (BOM)

PACS•Pleasant Hill, MO

1d•$28 - $30

About The Position

Pleasant Hill Post Acute is seeking an organized, detail-oriented, and experienced Business Office Manager to lead our administrative and financial operations. In this critical role, you will be responsible for maintaining the facility's business systems, ensuring accurate billing, and supervising office staff. We are looking for a leader who understands the complexities of skilled nursing facility (SNF) finances and is dedicated to supporting the operational health of our community. Why Join Pleasant Hill Post Acute? Leadership Opportunity: Take ownership of the business office and manage a dedicated team in a supportive environment. Professional Impact: Your expertise ensures that our residents' billing and authorizations are handled with care and precision. Comprehensive Support: Work closely with the Administrator and an interdisciplinary team that values your financial insights. Rewarding Culture: Join a "fun environment" with great staff and a commitment to work-life balance. At Pleasant Hill Post Acute, we believe that a well-run business office is the backbone of exceptional resident care. If you are a financial professional with a passion for senior care, we invite you to apply today! Join our leadership team and help us drive excellence in Pleasant Hill! PACS is revolutionizing the delivery and leadership of post-acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission-driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

Requirements

Education: High school diploma or equivalent.
Expertise: A strong understanding of skilled nursing billing, payment systems, and Medi-Cal/Medicaid processes.
Experience: At least one year of experience in a long-term care or skilled nursing business office is preferred.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills.
Soft Skills: Must be a tactful communicator with the ability to lead a team and solve practical problems effectively.

Responsibilities

Authorizations & Billing: Obtain and manage authorizations for Managed Care, Medi-Cal, and Medicaid, including critical bedhold tracking.
Financial Oversight: Participate in the billing and payment process, prepare bank deposits, and manage resident trust funds (including monthly statements).
Application Support: Assist families and residents with Medi-Cal/Medicaid applications and track redeterminations to ensure continuous coverage.
Revenue Cycle Management: Prepare Treatment Authorization Requests (TARs) as needed and undertake active collection activities for bad debt.
Census & Reporting: Maintain accurate facility census records and report status changes to ensure operational efficiency.
Team Leadership: Supervise and mentor business office staff, including scheduling, assigning tasks, and managing performance.
Administrative Support: Attend daily stand-up meetings at the request of the Administrator and ensure all office operational requirements are met.