Business Office Manager and Human Resources Specialist

Meadow Brook Rehab and Nursing • Salt Lake City, UT

17h

About The Position

This dual role combines Business Office/Billing functions with Human Resources operations , making you a key liaison for both residents and employees. You'll oversee financial processes related to patient accounts while also serving as a trusted HR resource for our team.

Requirements

• High school diploma or equivalent
• 1+ year of business office, billing, collections, or HR-related experience (SNF experience strongly preferred)
• Strong knowledge of healthcare insurance (Medicare, Medicaid, HMO, Hospice)
• PointClickCare experience highly preferred
• Strong communication, organization, and problem-solving skills
• Ability to read, speak, and understand English fluently
• Positive attitude, flexibility, and a desire to improve systems and support people
• Experience with payroll, onboarding, and other typical HR responsibilities

Responsibilities

• Manage all private-pay, copayment, and share-of-cost collections
• Collect payments from residents or family members (cash/check)
• Set up and manage payment plans when needed
• Ensure insurance information is accurate, current, and properly entered
• Assist with new admissions by verifying insurance and facility acceptance
• Communicate clearly with residents regarding copays and billing timelines
• Support accounts payable and accounts receivable processes
• Work within PointClickCare and other facility systems
• Welcome and onboard new hires, completing all required documentation (DACS, E-Verify, etc.)
• Ensure new employees attend orientation and complete required training
• Track ongoing annual and semiannual training requirements
• Serve as the primary HR contact for employees
• Maintain an accurate and up-to-date employee roster
• Assist with PTO requests, missed punches, and payroll approvals
• Support disciplinary processes and terminations with professionalism and compassion
• Assist employees with workplace injuries and workers' compensation processes
• Assist employees with benefits enrollment (medical, dental, vision, etc.)
• Distribute benefits materials and answer general questions
• Coordinate enrollments, deductions, and changes with corporate HR/payroll

Benefits

• Comprehensive medical, dental, and vision insurance
• Employer-matching 401(k) retirement plan
• Up to 16 days of paid time off annually
• Company-paid life insurance
• A supportive, collaborative, and people-centered workplace
• A role where your work truly makes a difference

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED