Business Office Float

United Surgical Partners International • Gilbert, AZ

72d

About The Position

OrthoArizona Surgery Center Gilbert is hiring a Full Time Business Office Float. USPI OrthoArizona Surgery Center Gilbert is a single-specialty outpatient surgery practice that specializes in orthopedic surgery. Our surgery center is a joint venture between local physicians and USPI, the nation's largest provider of surgical services. The Business Office Float is responsible for covering any aspect of the business office necessary, including scheduling, insurance verification, financial counseling, patient calls, and chart building. The successful candidate will possess outstanding multi-tasking abilities, communication and teamwork skills, and the ability to keep up in a fast-paced working environment.

Requirements

• High School Diploma or equivalency
• Minimum 2-4 years of hospital or medical office experience required
• Must be able to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet high-paced demand
• Must be able to multi-task
• Strong medical terminology
• Must demonstrate excellent phone etiquette and exceptional customer service skills

Responsibilities

• Verifies insurance prior to patient's arrival, including Add On's and Direct Admits
• Obtains pre-certification from insurance companies for procedures that require pre-certification
• Requests office notes from referring physician if needed for Authorization
• Calculates and informs patients of amount due
• Communicates with the Dr. office's
• Ensures all required forms are placed in designated areas of the patient's chart
• Prepares charts for next day's surgeries within required deadline
• Prepares medical consents for each chart prepared
• Labels necessary documents and adds physician orders
• Makes outbound collection calls to patients regarding their medical invoice/bill
• Utilizes various collection strategies to negotiate payment in full or payment arrangements
• Responsible for patient calls for pre-collections of patient responsibility
• Maintains HIPAA compliance with medical records maintenance and auditing processes
• Coordinates with anesthesia groups to confirm scheduling for coverage
• Accurately uses procedure codes to ensure proper billing
• Verifies information being entered into the system is correct
• Communicates changes to schedule to appropriate staff
• Ensures all required fields in Advantx are completed
• Works closely with OR director to avoid equipment or supply conflicts
• Alerts administration when new doctors or procedures are scheduled
• Cross trains with other areas
• Completes consents and ensures accuracy before submitting to the chart builder
• Promotes positive relationships with scheduling coordinators, physicians, and nursing staff members
• Validates and enters patient information and insurance coverage into the appropriate computer system
• Contacts patients regarding money due prior to the date of surgery

Benefits

• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees