Business Office Float

United Surgical Partners International • Palm Beach Gardens, FL

71d

About The Position

Under the direction of the Business Office Manager, the Business Office Float is responsible for covering any aspect of the business office necessary. Duties include scheduling, insurance verification, financial counseling, patient calls, and chart building. The successful candidate will possess outstanding multitasking abilities, communication, and teamwork skills, as well as the ability to keep up in a fast-paced working environment. They should be able to demonstrate previous successful customer service encounters or programs.

Requirements

• Minimum 2-4 years of hospital or medical office experience required
• Ability to communicate verbally and non-verbally in a professional way
• Ability to use time wisely in preparing work area to meet high-paced demand
• Demonstrates a genuine desire to work and improve the hospital as a whole
• Extreme multitasking skills
• Strong medical terminology knowledge
• Excellent phone etiquette and exceptional customer service skills

Responsibilities

• Verifies insurance prior to patient's arrival, including 'Add On's and Direct Admits'
• Obtains pre-certification from insurance companies for procedures that require it
• Requests office notes from referring physician if needed for Authorization
• Calculates and informs patients of amount due
• Communicates with the doctor's office
• Ensures all required forms are placed in designated areas of the patient's chart
• Prepares charts for next day's surgeries within required deadlines
• Prepares medical consents for each chart
• Labels necessary documents and adds physician orders
• Makes outbound collection calls to patients regarding their medical invoices
• Utilizes various collection strategies to negotiate payment arrangements
• Demonstrates knowledge of health care financing and medical collections
• Performs other duties as assigned

Benefits

• Medical and dental insurance
• 401(k)
• Paid time off
• Life insurance

What This Job Offers

• Job Type: Full-time
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed