Business Office Financial Counselor
About The Position
San Jose Behavioral Health is currently seeking a Business Office Financial Counselor to assist the Business Office with insurance verifications, billing, and collections. San Jose Behavioral Health is where adults and adolescents can receive comprehensive inpatient treatment for a range of behavioral and mental health disorders. Conveniently located in the heart of San Jose the hospital is easily accessible to residents in Santa Clara County, San Mateo County, and Alameda County. The Hospital campus is situated amid gently rolling hills and features serene views of beautiful natural surroundings San Jose Behavioral Health provides a comprehensive package of benefits for Full-time. PURPOSE STATEMENT: Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
Requirements
- High school diploma or equivalent required.
- Three or more years' experience in related field required.
- Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
Responsibilities
- Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
- Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
- Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
- Complete adjustment forms for any charity or administrative adjustments for approval.
- Complete promissory notes for patients that request payment arrangements.
- Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
- Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
- Perform other functions and tasks as assigned.
Benefits
- Competitive salary
- Medical, dental, and vision insurance
- Acadia Healthcare 401(k) plan with match
- General Paid Time off to include: Vacation, Sick, Personal Days, and Extended Sick Leave plus Holidays/Holiday Pay
- Excellent training program
- Professional growth opportunity that is second to none in the industry. Join a team with defined career paths and a national family of hospitals and facilities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
