Business Office Director

Triple Crown Senior Living • Louisville, KY

1d

About The Position

At Forest Hills Commons we are committed to providing compassionate, high-quality care that enriches the lives of our residents. Our team creates a welcoming environment where residents feel at home, supported, and valued. Join us and make a difference in the lives of seniors every day! We are seeking an organized and detail-oriented Business Office Manager to manage the administrative and financial functions of our assisted living and memory care community. The ideal candidate will have experience in office management, accounting, payroll, and regulatory compliance, with strong communication skills to handle resident inquiries and support the management team. Experience in senior living or healthcare is a plus.

Requirements

• College degree in accounting or business is preferred
• Minimum of two (2) years of experience in a similar role, preferably in a senior living or healthcare setting
• Proficiency in financial software and technology
• Work independently, maintain confidentiality and professionalism, and be a positive leader
• Demonstrate practical interpersonal skills as well as sound judgment and good decision-making skills
• Maintain good working relationships with residents and co-workers
• Proficiency in basic computer applications (e.g. Microsoft Office)
• Ability to lift, push, or pull 50 pounds and bend, twist, stoop, kneel, and reach and sit for long periods
• Willingness to perform additional duties as assigned

Nice To Haves

• Experience in senior living or healthcare is a plus

Responsibilities

• Responsible for processing invoices, maintaining databases, collecting expense data, recruiting and training employees, and stocking office supplies
• Maintains and verifies payroll daily for all employees, ensuring accuracy
• Processes and submits payroll bi-weekly, ensuring accurate timesheets, hours, PTO, and FTO
• Ensures complete HR paperwork for new hires, compensation, benefits, and termination
• Conducts new hire employee orientation, ensuring legal compliance relative to employee file information, and maintains files according to company policies and procedures and state and federal law
• Processes resident rents, deposits, lease starts, ends, renewals and ensures AR stays at or below goal
• Processes invoices, reconciles vendor statements to ensure invoices are correct and paid in a timely manner
• Prepares and sends letters and ancillary statements, conducts delinquency calls and records, and deposits rent checks in a community bank account

Benefits

• We offer On-Demand Pay so you can access wages you’ve already earned between paydays. Perfect for unexpected expenses!
• Competitive salary
• 401(k) retirement plan (available to both full-time and part-time employees)
• Opportunities for professional growth and development
• A supportive, inclusive work environment where you can make a meaningful impact
• Comprehensive health, dental, vision, and voluntary benefits for eligible full-time employees
• The opportunity to be part of a growing, vibrant company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager