Business Office Coordinator

Surgery Partners, Inc•Portage, MI

17d

About The Position

The Business Office Coordinator is responsible for overseeing the daily operations of the business office within the surgery center. This role ensures efficient patient registration, insurance verification, scheduling coordination, and financial processes while supporting a high level of patient satisfaction and regulatory compliance.

Requirements

High school diploma required; associate or bachelor’s degree preferred
Previous experience in a healthcare or surgery center setting preferred
Knowledge of insurance verification, authorizations, and medical terminology
Strong organizational, communication, and customer service skills
Ability to multitask and work in a fast-paced environment
Proficiency in EMR systems and Microsoft Office

Responsibilities

Coordinate daily business office operations including front desk, scheduling, and patient communications
Verify insurance eligibility, benefits, and obtain prior authorizations as needed
Ensure accurate patient registration, demographic entry, and documentation
Collect patient payments, co-pays, and outstanding balances in accordance with center policies
Serve as a liaison between patients, physicians, clinical staff, and billing teams
Monitor and maintain scheduling accuracy and case coordination
Assist with revenue cycle processes, including charge capture and follow-up
Address patient inquiries, concerns, and financial questions in a professional manner
Support compliance with HIPAA, CMS, AAAHC and organizational policies
Assist leadership with reporting, audits, and process improvement initiatives