The Business Office Coordinator is responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections. Provides administrative support to Business Office department.
Audits the admission packets and verifies benefits along with all patient demographic information in the patient accounting system.
Provides financial counseling and information to patients and/or guarantors regarding their benefits and financial obligations.
Collects any out-of-pocket payments (deductibles, copays, exhausted days, etc.).
Completes financial disclosure paperwork for patients that request assistance including verifying income and expenses.
Completes adjustment forms for any charity or administrative adjustments for approval.
Completes promissory notes for patients that request payment arrangements.
Updates daily the upfront collection log, charity log, and admin adjustment log. Reviews with BOD on a weekly basis.
Gathers and interprets data from system and takes appropriate course of action to initiate time-sensitive and strategic steps resulting in payment.
Checks the accuracy of figures, calculations and postings pertaining to business transactions recorded by others.
Provides clerical support to other Business Office staff.
High school diploma or equivalent required.
Three or more years' experience in related field required, preferably in behavioral health field.
Peak Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications.