Business Office Coordinator

Trinity Health • Norton Shores, MI

5d

About The Position

Ensures revenue cycle optimization by accurately verifying insurance eligibility, capturing insurance data, entering patient demographic information, collecting co-payments, and completing referrals and authorizations in a timely manner. Greets and registers patients, obtains and accurately records patient information through the registration process to ensure proper record for all services received.

Requirements

• High School Diploma
• Minimum Knowledge of medical terminology
• Working knowledge of managed care insurance plans and revenue cycle process
• Strong written and verbal communication skills
• Excellent customer service skills
• Ability to deal with people with diverse backgrounds and educational levels
• Strong problem solving skills
• Ability to manage high volume phone calls and to remain organized and composed
• Ability to work in team-oriented environment
• Ability to maintain strict confidentiality with highly sensitive information
• Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation
• Ability to use other software required to perform essential functions

Nice To Haves

• Associate’s Degree in healthcare related area
• Two years of experience in a medical office

Benefits

• Day 1 benefits, no waiting period!
• Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities
• Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees