Business Office Coordinator

The Addison of Oakleaf • Jacksonville, FL

410d

About The Position

The Business Office Coordinator at The Addison of Oakleaf is responsible for ensuring compliance with regulations, managing admissions processes, and supporting the community team to enhance customer satisfaction. This role involves maintaining accurate records, assisting with payroll, and facilitating communication between staff and management, all while promoting a positive environment for residents and their families.

Requirements

• High School Diploma required, Associate preferred in Accounting, Finance, or a related field.
• One to two years' experience working in an office setting.
• Working knowledge of general accounting, billing, collections, and expense management practices.
• Ability to clearly present information through spoken communication.
• Accurate communication skills, providing necessary detail under stress.
• Positive attitude and team orientation in verbal and non-verbal communication.
• Proficient in Microsoft Office and ability to operate standard office equipment.
• Willingness to learn and take initiative.

Responsibilities

• Ensures compliance with all laws, rules, and regulations (i.e., HIPAA, State Regulations, OSHA, and infection control protocols).
• Assures accurate completion of admissions forms, contracts, etc.
• Tracks state requirements for training, certifications, and licensure, maintaining records required by licensing agencies.
• Familiarizes with the financial terms of Medicaid waivers or other government payor programs.
• Assists the Community Team with a target of high customer satisfaction.
• Maintains a professional demeanor with all residents, families, and third-party providers.
• Prepares data/reports on a weekly, monthly, and annual basis.
• Reports all suspicions of abuse, neglect, or financial exploitation immediately to a supervisor.
• Fields staff, resident, and family complaints/concerns, executing policy and procedure, and assisting with lease signings.
• Communicates effectively with the Executive Director and corporate office staff to obtain necessary documentation.
• Supports and assists in completing the payroll process for all staff in the community.
• Assists in the recruiting and retention process, schedules interviews, and works with the leadership team.

Benefits

• Competitive wage/salary
• Health and dental insurance
• 401k with company match
• Flexible scheduling
• Paid referral programs for Team Member and Resident referrals
• Medical, dental, vision, and life/disability insurances
• Employee Assistance Program
• Dependent Care and FSA saving accounts
• PTO available from day one
• Paid Training
• Company support for educational and learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED