Business Office Coordinator

Acadia • Valdosta, GA

291d

About The Position

The position is responsible for accurate, timely, and complete documentation regarding insurance verification, billing, collections, and self-pay reimbursement on all patient accounts. The role includes auditing admission packets and verifying benefits along with all patient demographic information in the patient accounting system. The individual will request and process all bills to third-party payors and patients, maximizing reimbursement of services provided to achieve established hospital goals.

Responsibilities

• Responsible for accurate and timely data entry of charges, payments, adjustments, and other transactions to patient accounts.
• Timely follow-up to insurance companies on billing submitted to ensure effective cash flow of hospital receivables.
• Record both A/R and miscellaneous cash.
• Prepare bank deposits and post cash and adjustments to patient records.
• Balance A/R and maintain supporting reports as per department policy.
• Retrieve and perform electronic billing to insurance companies in a timely manner.
• Make follow-up calls to insurance companies and guarantors as required.
• Financial counseling of patients and/or guarantors and collecting any out-of-pocket expenses.
• Complete financial disclosure paperwork for patients requesting assistance.
• Complete adjustment forms for charity or administrative adjustments for approval.
• Complete promissory notes for patients requesting payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log.
• Gather and interpret data from the system and initiate time-sensitive and strategic steps resulting in payment.

What This Job Offers

• Industry: Furniture, Home Furnishings, Electronics, and Appliance Retailers