The Business Office Associate performs all front office duties including patient registration, answering phone lines, scheduling appointments, and assisting with routing patient issues for resolution. This role is responsible for collecting and accurately entering all demographic and insurance data into the computer system, including co-pay and co-insurance information, and scanning identification and insurance cards. The associate must be proficient in using EMR system practice management and electronic medical record systems for documenting patient visits and correspondence. Additionally, the position requires completing all scheduled training on time, practicing work safely by following infection control, accident prevention, and proper body mechanics protocols, and attending directed meetings/training sessions. Other duties may be assigned as needed.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees