About The Position

Performs all aspects of the front office including patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patient issues to the proper person for resolution. Ensures all demographic data is collected and is entered correctly into the computer system. Enters insurance information, co-pay and co-insurance information and scans identification and insurance cards as required. Uses EMR system practice management and electronic medical record systems proficiently as primary source of documentation of all patient visits and correspondence. Completes all required training when scheduled allowing none to become delinquent. Practices work in a safe manner, following proper protocols of infection control, accident prevention, proper body mechanics, etc. Attends meetings/training sessions as directed. Performs other duties as assigned.

Requirements

  • High school graduate or GED required

Nice To Haves

  • Associate degree preferred but not required.

Responsibilities

  • patient registration
  • answering phone lines
  • scheduling patient appointments
  • assisting with routing patient issues
  • collecting demographic data
  • entering insurance information
  • scanning identification and insurance cards
  • using EMR system practice management and electronic medical record systems
  • completing required training
  • practicing work in a safe manner
  • attending meetings/training sessions
  • performing other duties as assigned
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