Business Office Associate

CarMax • Roseville, CA

256d • $16 - $27

About The Position

As a Business Office Associate at CarMax, you will provide an iconic customer experience by guiding customers through the paperwork associated with vehicle sales and supporting the functions of all store departments. Your role will involve handling administrative details to ensure that customers receive the best service possible. You will work in a high-energy office environment, collaborating with your team to manage a wide range of customer interactions and ensure smooth operations. Responsibilities include opening and closing the business office, completing financial transactions, and processing paperwork with a high level of attention to detail.

Requirements

• Customer service experience
• Thrive in a fast-paced office environment
• Good listening skills and a strong customer focus
• Strong written and verbal communication skills
• Basic computer skills, including word processing and spreadsheets

Responsibilities

• Complete administrative tasks to support all store departments
• Provide customer service by greeting customers and guiding them through paperwork
• Communicate effectively with customers and business partners
• Maintain coverage at information desk and answer multi-line phone system
• Learn and succeed as part of a team

Benefits

• Paid sick time of up to 48 hours per year
• Vacation time between 80 hours and 200 hours per year after a 90-day waiting period
• Paid time off for 6 scheduled holidays plus 1 floating holiday
• Holiday Premium Pay for working on scheduled holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers