Business Office Associate, Part Time, Center for Wellness, Morristown

Atlantic Health System • Morristown, NJ

124d

About The Position

The position involves processing payments on behalf of patients and customers, which includes sending invoices and collecting due payments. The role is responsible for all aspects of insurance billing, such as obtaining pre-authorizations, verifying insurance, and resolving denial instances. The individual will work closely with billing teams to address patient issues and monitor the Chambers accounting and billing email boxes. Additionally, the position requires processing internal and external medical record requests and responding to all patient or insurance inquiries related to patient/client accounts. Maintaining organized financial records is essential for reporting and calculating bill totals. The role also includes cross-training and providing relief for Accounts Payable, Purchasing, and Billing functions as necessary. Ensuring the accuracy of check deposits and EPIC TOS statements is crucial, as well as paying bills through the ASCS and OnBase systems according to policy. The individual will also be responsible for ordering supplies for the Chambers Center, handling donation processes and requests, and completing month-end reporting as assigned. Other duties may be assigned as needed.

Requirements

• High School Diploma or equivalent.
• Minimum of 2-3 years of experience in medical billing and insurance claim collections in physician practice strongly preferred.
• Experience with Chiropractic Care or Acupuncture billing strongly preferred.
• Knowledge of computerized scheduling (MindBody) & EMR (Epic) system a plus.

Nice To Haves

• Excellent verbal and written communication skills.
• Positive attitude.
• Experience performing healthcare patient registration preferred.
• A strong customer service focus with the ability to develop effective working relationships, required.
• Current knowledge of clinical practices, insurance billing and related practices, required.

Responsibilities

• Process payments on behalf of patients and customers, including sending invoices and collecting due payments.
• Responsible for all aspects of insurance billing, including obtaining pre-authorizations and insurance verification.
• Resolve denial instances and work with billing teams to resolve patient issues.
• Monitor Chambers accounting and billing email boxes.
• Process internal and external medical record requests.
• Answer all patient or insurance inquiries or issues pertaining to patient/client accounts.
• Maintain organized financial records to aid in reporting and calculating bill totals.
• Cross-train and provide relief for Accounts Payable, Purchasing, and Billing functions as necessary.
• Ensure check deposits and EPIC TOS statements are accurate and thoroughly reconciled.
• Pay bills through the ASCS and OnBase systems according to policy.
• Order supplies for Chambers Center.
• Handle donation process and requests.
• Complete month-end reporting as assigned.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED