Business Office Associate, Internal Medicine of the Piedmont, Full Time, 1st Shift
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About The Position
The position involves performing all aspects of the front office operations in a healthcare setting. This includes patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patient issues to the appropriate personnel for resolution. The role requires ensuring that all demographic data is collected and accurately entered into the computer system, including entering patient information and updating records as necessary. Additionally, the position involves entering insurance information, co-pay, and co-insurance details, as well as scanning identification and insurance cards as required. Proficiency in using EMR systems for practice management and electronic medical records is essential, as this will be the primary source of documentation for all patient visits and correspondence. The employee must complete all required training on schedule and practice work in a safe manner, adhering to protocols for infection control, accident prevention, and proper body mechanics. Attendance at meetings and training sessions as directed is also required, along with the performance of other duties as assigned.
