About The Position

As a Business Office Associate at CarMax, you will provide an iconic customer experience by guiding customers through the paperwork associated with vehicle sales and supporting the functions of all store departments. Your role will involve handling administrative details to ensure that customers receive a seamless experience. You will work in a high-energy office environment, collaborating with your team to manage a wide range of customer interactions and ensure smooth operations.

Requirements

  • Customer service experience
  • Thrive in a fast-paced office environment
  • Good listening skills and a strong customer focus
  • Strong written and verbal communication skills
  • Basic computer skills, including word processing and spreadsheets

Responsibilities

  • Complete administrative tasks to support all store departments
  • Provide customer service by greeting customers and guiding them through paperwork
  • Communicate effectively with customers and business partners
  • Maintain coverage at the information desk and answer the multi-line phone system
  • Open and close the business office, complete financial transactions, and process paperwork
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