Business Office Assistant

Heartland Dental • Loma Linda, MO

258d

About The Position

Smiles in Joplin, a Heartland Dental Supported Practice, is looking for a Full-Time Experienced Business Office Assistant to join our team. Supporting our front office, you'll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! The successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. Join an 11 person team that thrives on collaboration, communication, and community. The office has a family atmosphere, is compassionate, fast-paced, motivated, and energetic.

Requirements

• High School Diploma/GED.
• 1 year of office work experience in a dental practice.
• Experience working in a fast-paced and customer-centric environment.
• Team player.
• Excellent communication, organizational, and multi-tasking skills.
• Ability to adapt to a changing work environment.
• Sense of urgency.
• Ability to meet deadlines.

Nice To Haves

• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of our team.
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Benefits

• Competitive benefits including health insurance.
• Retirement savings plans.
• Six paid holidays.
• Paid time off (PTO).
• Front loaded education and training.
• Opportunity to develop to your full potential.
• Access to on-demand Daily Pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED