Business Office Assistant - City Gate - Day

Wellspan Health • Lancaster, PA

448d

About The Position

The Business Office Assistant at WellSpan Health provides essential administrative support within a new outpatient surgery center. This role involves a variety of clerical duties including reception, scheduling, billing, and transcription, aimed at ensuring efficient operations and excellent patient service.

Requirements

• High School Diploma or GED Required
• Less than 1 year of relevant experience required
• Business office and receptionist experience preferred
• Medical Terminology training required upon hire
• Basic computer and typing skills
• Good communication and interpersonal skills

Responsibilities

• Answers telephones, routes callers, takes messages and provides routine information to callers.
• Greets and registers patients in accordance with established policies and procedures.
• Schedules patient appointments within established parameters.
• Maintains files and electronic patient records on an ongoing basis, handling patient Protected Health Information (PHI).
• Coordinates with appropriate personnel to facilitate the creation of the patient schedule and ensure availability of needed equipment, supplies, personnel, and patient information.
• Enters and retrieves data from established computer files and/or cloud-based systems using various computer software applications.
• Opens and routes incoming mail; distributes correspondence and other material to staff.
• Photocopies, faxes, and scans documents as needed.
• Transcribes recorded material, including operative reports, discharge summaries, patient history, and examinations.
• Orders office supplies as necessary.
• Reviews pre-admissions and admissions to ascertain and verify insurance coverage and eligibility.

Benefits

• Comprehensive health benefits
• Flexible spending and health savings accounts
• Retirement savings plan
• Paid time off (PTO)
• Short-term disability
• Education assistance
• Financial education and support, including DailyPay
• Wellness and Wellbeing programs
• Caregiver support via Wellthy
• Childcare referral service via Wellthy

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED