Business Manager

Massage Envy • Rock Hill, SC

263d • $50,000 - $60,000

About The Position

At Massage Envy, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best. As a Business Manager, you will manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, and ensuring compliance with all laws. You will strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.

Requirements

• Requires a minimum education of a bachelor's degree.
• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Natural leaders who can build relationships while motivating, coaching, and supporting a team.
• Ability to have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where all employees feel valued and recognized.

Nice To Haves

• Massage industry experience is a PLUS but not required.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Guide the team and manage deposits.
• Oversee inventory and ensure compliance with all laws.
• Strive for continuous growth by setting goals and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations and providing ongoing training.
• Develop positive relationships and build confidence with employees, members, and guests.

Benefits

• Competitive base pay of $50K-60K.
• Employer-paid healthcare including medical, dental, and vision plans.
• Matching 401(k).
• Paid time off for full-time employees.
• Employee referral bonus program.
• Employee Assistance Program.
• A flexible schedule for a better work/life balance.
• In-depth product and service training.
• A free massage, skincare, or stretch service each month.
• 25-40% off all products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Personal and Laundry Services
• Education Level: Bachelor's degree