Business Manager

Miller Vein • Farmington Hills, MI

11h

About The Position

The Business Manager serves as a key operational partner within the medical practice, directly supporting the Director of Operations and Director of Finance. This role is responsible for coordinating business functions across departments, ensuring operational efficiency, accountability, and alignment with organizational goals.
The Business Manager bridges day-to-day operations and leadership strategy by providing reporting, analysis, project coordination, and process improvement support to drive performance and sustainable growth.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field required.
• 3–7 years of experience in healthcare operations, medical practice management, or business management.
• Strong analytical and organizational skills.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Excellent project management skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Strong written and verbal communication skills.
• High level of discretion and professionalism.
• Process improvement mindset with attention to detail.

Nice To Haves

• Experience supporting executive-level leaders preferred.

Responsibilities

• Partner with the Director of Operations to support practice-wide initiatives, workflow optimization, and cross-functional coordination.
• Assist in developing, implementing, and monitoring standard operating procedures (SOPs).
• Track and report on key operational metrics (e.g., patient volume, scheduling efficiency, productivity, service levels).
• Support vendor coordination and service-level monitoring.
• Facilitate communication between clinical, administrative, and leadership teams to ensure alignment and follow-through on initiatives.
• Assist with resource planning and operational capacity tracking across locations.
• Develop standardized operational reports and dashboards for leadership meetings.
• Analyze trends in volume, staffing productivity, scheduling performance, and service delivery.
• Maintain data integrity across reporting platforms.
• Translate operational data into actionable insights and recommendations for leadership.
• Support implementation of strategic and operational initiatives.
• Develop project timelines, milestones, and accountability tracking tools.
• Monitor progress and escalate barriers to leadership as needed.
• Assist in change management efforts, ensuring clear communication and adoption across teams.
• Support adherence to healthcare regulations and internal compliance policies.
• Assist with maintaining documentation related to policies, contracts, and regulatory requirements.
• Partner with HR and leadership to ensure operational consistency across locations.

Benefits

• Competitive wages and 100% employer paid health, vision, dental benefits and 401k
• Healthy work-life balance (four day weekends every other weekend for our clinics). No evening, weekend, or holiday work (almost never)
• Three weeks paid vacation
• Paid time off between Christmas and New Year's Day
• Community service opportunities
• $300 toward Continuing Education credits (CE’s)
• Positive and upbeat office environments and team members who take care of each other
• Fun company outings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager