Business Manager, CA Hub

Standard Chartered • Bangalore, IN

80d

About The Position

The Credit Analysis Hub is an offshore centre that supports CIB Credit Analysts and Portfolio Analytics & Monitoring teams onshore with operational and early-stage risk assessment activities from locations in India, China, and Egypt. We are seeking a motivated and detail-oriented Business Manager to join our dynamic team. The candidate will support the Director, Business Performance & Enablement and AVP- Business Manager in managing daily business operations for the Hub, analysing & reporting on business performance, and implementing strategic initiatives to drive growth and efficiency. The ideal candidate should possess 5+ years of experience in a financial institution in a business management or related role.

Requirements

• Bachelor's degree in business administration, finance, or relevant field.
• 5+ years of experience in a financial institution in a business management or related role.
• Strong analytical and problem-solving skills.
• Understanding of credit and sales processes highly beneficial.
• Excellent communication and presentation skills.
• Excellent organisation skills including planning, coordination, and attention to detail.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint, Lists).
• Strong skills to create, visualise, present relevant MI in easy-to-understand format.

Responsibilities

• Contribute to the development and implementation of business strategies and initiatives.
• Coordinate stakeholder requirements and track progress, ensuring adherence to timelines.
• Assist in the preparation of presentations and proposals for senior management.
• Manage business operations including coordination with Team Leads to ensure smooth workflow and timely completion of tasks.
• Assist with the maintenance of the Hub Collaboration Tools and review data accuracy.
• Manage team collaboration channels and repositories including MS Teams, SharePoint.
• Review and track Hub utilisation & KPIs using a standardised approach and prepare MI reports.
• Assist with programme management with project documentation and status reports.
• Ensure Hub Analysts follow the process on Clarity and timesheets are submitted.
• Support with team and project related financials including costs, billings, and recharges.
• Assist in the management of daily business operations including team hiring and headcount management, leave management, coordination of training, team events and awards.
• Support programme team on Inter-Group Agreements (IGA) and Third Party Risk Management activities as required.
• Maintain relationships with key stakeholders and senior management.
• Identify and address stakeholder queries and resolve issues in a timely manner.
• Monitor and report on operational performance and suggest improvements.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Benefits

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees