Business Management - Senior Associate

JPMorgan Chase & Co.•Wilmington, DE

About The Position

The Card and Commerce Marketing team identifies and drives strategic, high-impact initiatives that deliver marketing campaigns customers love, and help to achieve industry-leading results as measured by growth and engagement. As a Business Management Senior Associate in Card and Commerce Marketing, you will collaborate closely with Marketing Leadership, Finance and Business Management teams, Product and Channel Managers, Analytics, Operations, and other key partners across the organization. You will be responsible for managing projects and initiatives of varying complexity, often navigating periods of high demand and shifting priorities. Success in this role requires adaptability, strong organizational skills, and the ability to thrive in a fast-paced, dynamic environment. You will build and maintain strong relationships with stakeholders to strategically plan, coordinate, and execute marketing agendas, campaigns, projects, and deliverables.

Requirements

5 or more years of experience
Strong project management skills
Ability to partner and influence others
Thought leadership and relentless focus on marketing excellence
Good verbal and written communications
Organized, initiative-taker, with the ability to manage multiple projects simultaneously
Strong influencing, negotiation, and relationship skills
Demonstrated ability to influence and drive measurable outcomes
Exceptional analytical, process, and problem-solving skills
Possess both cross-functional business and operational acumen
Proven interpersonal effectiveness and ability to collaborate and work well with all levels of management and across organizational boundaries

Responsibilities

Prepare and present executive management reports on marketing performance
Track and report team OKRs, delivering performance scorecards
Lead capacity planning, budget management, and resource allocation for centralized functions
Set deadlines, assign ownership, and monitor progress for team deliverables
Coordinate cross-functional projects with Brand, Commerce, and marketing teams
Convert data into clear narratives highlighting successes and opportunities
Build partnerships with stakeholders to achieve marketing goals
Run cross-functional meetings, set agendas, capture action items, and ensure follow-ups
Identify, escalate, and resolve issues affecting project timelines or outcomes
Execute strategic projects to improve marketing performance, growth, and engagement