Business Loan Specialist

Umpqua BankRoseburg, OR
18d$21 - $30Onsite

About The Position

In this role, you will act as a liaison with customers, during all phases of onboarding a new banking relationship. You will ensure to Manage and monitor existing customer relationships on an ongoing, day-to-day, and transactional basis working in close partnership with the business unit and other departments throughout the bank. Is relied upon by the business unit for knowledge of required processes and requirements needed to provide an exceptional customer experience. Partners with the Relationship Team to obtain and review information required for underwriting, documentation and closing of C&I and real estate term loans, as well as all deposit accounts and other services. Set up, process, and monitor documents and files for package completion to meet specifications of a customer request and adherence to regulatory requirements. Review and resolve a variety of customer problems/issues regarding bank products and services and facilitate processing of customer account maintenance and advance requests. Responsible for GL Certification which includes research, balancing and certification. Review business organizational documents to determine appropriate signing authorities and responsible for confirming such entities are in good standing with applicable governmental agencies. May perform preliminary review of property and liability insurance, title policy and UCC searches to ensure compliance with bank policy and procedure. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for other s to emulate. Embraces our vision to become “Business Bank of Choice”

Requirements

  • H.S. Diploma/GED.
  • Bachelor’s Degree in business, finance, or related discipline.
  • 2-4 years of previous banking or loan administration experience, required.
  • Basic knowledge in all areas of banking and lending.
  • Ability to read and write, with basic arithmetic skills.
  • Basic analytical and problem-solving skills.
  • Strong written and verbal communication skills.
  • Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships.
  • Proficiency with personal computers and related software packages such as Word and Excel, and other business machines.
  • Ability to work fully onsite at posted location(s).

Responsibilities

  • Act as a liaison with customers during all phases of onboarding a new banking relationship.
  • Manage and monitor existing customer relationships on an ongoing, day-to-day, and transactional basis.
  • Partner with the Relationship Team to obtain and review information required for underwriting, documentation, and closing of loans and deposit accounts.
  • Set up, process, and monitor documents and files for package completion to meet specifications of a customer request and adherence to regulatory requirements.
  • Review and resolve customer problems/issues regarding bank products and services and facilitate processing of customer account maintenance and advance requests.
  • Responsible for GL Certification which includes research, balancing and certification.
  • Review business organizational documents to determine appropriate signing authorities and confirm entities are in good standing with applicable governmental agencies.
  • Perform preliminary review of property and liability insurance, title policy and UCC searches to ensure compliance with bank policy and procedure.
  • Demonstrate compliance with all bank regulations for assigned job function.
  • Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
  • Coach, mentor, or train others and teach coursework as subject matter expert.
  • Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words.

Benefits

  • comprehensive healthcare coverage (medical, dental, and vision plans)
  • a 401(k)-retirement savings plan with employer match for qualifying associate contributions
  • an employee assistance program
  • life insurance
  • disability insurance
  • tuition assistance
  • mental health resources
  • identity theft protection
  • legal support
  • auto and home insurance
  • pet insurance
  • access to an online discount marketplace
  • paid vacation, sick days, volunteer days, and holidays
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