Business License Service Clerk - City Clerk

City of Phoenix • Phoenix, AZ

401d • $42,661 - $72,966

About The Position

The City Clerk Business License Service Clerk position is responsible for accepting, reviewing, and processing liquor and regulated business license applications for businesses operating within Phoenix. This role involves direct interaction with attorneys, business owners, neighborhood leaders, and city officials to facilitate the application process and ensure compliance with local regulations. The position requires effective communication, research skills, and the ability to manage multiple tasks in a customer service environment.

Requirements

• Two years of responsible clerical experience, supplemented by courses in bookkeeping, business law, and automated computer system applications.
• Proficient in Microsoft Office programs such as Word and Excel.
• Strong customer service skills and experience in a front-counter environment.
• Excellent writing and communication skills.

Nice To Haves

• Proficient in the Spanish language, oral and written.
• Experience using query computer database applications.
• Experience reading and communicating technical or legal information.
• Basic accounting principles and/or cashiering experience.

Responsibilities

• Accept, review, and process liquor and regulated business license applications.
• Interpret complex laws pertaining to license regulations and communicate this information to applicants and stakeholders.
• Perform research to determine whether applicants meet the necessary requirements to obtain a license.
• Compile comprehensive application files, notes, reports, and control logs that meet established standard policy requirements and procedures.
• Write reports and manage multiple tasks while communicating extensively with customers in person, over the phone, and through email or mail.

Benefits

• 401(a)
• Commuter assistance
• Paid parental leave
• Health savings account
• Paid holidays
• Disability insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance
• Loan forgiveness
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed