Business License Inspector - FACS - Business License

Mt Thompson South Carolina•Mount Pleasant, SC

20h

About The Position

The Business License Inspector enforces the Town’s Business License, Accommodations Tax, and Hospitality Tax Ordinances by contacting delinquent businesses and by conducting field visits. This position assists in educating businesses about reporting requirements for these ordinances. This position also serves as a back up to the Business License staff to ensure prompt customer service is delivered to business license customers in the office and over the phone. This job requires extensive contact with businesses, both in person and through phone and email correspondence.

Requirements

Associate degree and three (3) years of related work experience;Or equivalent combination of education and experience
Knowledge of office procedures and machines
Knowledge of basic bookkeeping or accounting skills
Skill in data processing
Skill in the use of personal computer and financial software
Ability to multi-task efficiently
Knowledge of basic principles and practices of construction site safety and procedures.
Ability to handle problems and effectively develop solutions
Ability to communicate clearly, both orally and in writing
Ability to maintain confidential information
Ability to maintain, manage, and organize tasks and records
Ability to meet and deal appropriately with Town employees, government officials and the public

Nice To Haves

Business license training through the MASC BLOA program preferred.

Responsibilities

Conducts field visits at office/retail locations within the Town to ensure compliance with business license, accommodations tax, and hospitality tax ordinances, including issuance of violation notices and municipal court appearances.
Conducts on-site inspections, including construction and office/retail locations, for licensing code compliance.
Meets and consults with business license applicants to determine appropriate classification of business activity and rate class.
Assists the public in comprehending the business license, hospitality, and accommodations tax processes to include classification of business activities, reporting requirements, and collection of taxes.
Acts as backup for business license front office staff to ensure adequate coverage to assist the public. Duties include calculating and collecting business license taxes, hospitality taxes and permit revenues in accordance with established policies and reporting requirements.
Communicates in person, by mail, electronic mail, and by phone with businesses that have not renewed their business licenses or paid hospitality and/or accommodations taxes.
Receives and reviews complaints regarding businesses operating without a license and researches expired licenses to determine status.
Reviews newly established businesses for proper compliance.
Reviews documentation submitted by businesses, as required by Town regulations, in order to issue licenses and related documents for all businesses, including charitable organizations.
Assists Planning department and building inspection staff in researching information needed for code enforcement of planning and zoning issues.
Performs other related assigned duties.