Business Library Intern

Caterpillar Inc.•Peoria, IL

1d•$21 - $38

About The Position

This is a clerical internship within the business library located at Peoria, AB. As a Library Intern at Caterpillar, you will assist the Business Resource Center staff with providing Caterpillar researchers with the best internal and external industry knowledge and information sources to drive quality and innovation across the enterprise.

Requirements

Ability to start, control/conclude intermediate job tasks
Use established processes, equipment and/or programs to complete job tasks
Adept in locating and utilizing job related information and tools
Understands role in supporting goals of the section and division
Asks questions of others as primary means of obtaining relevant information
Increased responsibility for performing job duties and suggesting improvements
Interpersonal and Communications Skills
Good attention to detail and strong work ethic; high degree of reliability
Ability to maintain confidentiality
Works well in teams or independently
The incumbent must possess skills in typing, filing, and be proficient in computer skills including MS Office, e-mail and web-based applications.
Good communication skills, the ability to work well in a team environment and a strong customer focus are required as well.
The incumbent must be able to lift and carry up to 20 pounds.
Must be currently enrolled in a full-time, 2 or 4-year accredited college or university
Minimum 3.0/4.0 Cumulative GPA (no rounding)
Expected graduation: December 2026 and beyond
Proficient in Office 365 tools: PowerPoint, Word, SharePoint, Yammer, Teams, etc.
Must be located within the Peoria, IL area for duration of internship, and complete daily work commute using reliable transportation

Nice To Haves

Previous experience as a student worker in a library
Good attention to detail and strong work ethic

Responsibilities

Document Administrator: Load internal and external documents into the content discovery system, provide usage and access reports, and maintain dashboard directories, while maintaining awareness, understanding, and adherence to corporate procedures related to protection of proprietary intellectual property.
Patron Account Management: Request accounts and grant access for Caterpillar employees to limited access databases, both in the library management systems and external providers.
Circulation: Perform circulation processes including checkout, overdue notices, shelving, create alerts and/or other information distribution plans based on customer requirements.
Knowledge Portal Maintenance: Assist in the development, maintenance, content collection, and summer project to re-design homepage and topical dashboards.
Ad hoc Project Work: Work on data collection or administrative project work for library staff and within the Competitive Intelligence division, or other information related projects for Enterprise Strategy or the larger Caterpillar organization.
Other duties as assigned.