Business Intelligence Support Analyst

Delta Dental of WI • Stevens Point, WI

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About The Position

At Delta Dental of Wisconsin, we are champions of Oral Health, and we have built our company on a foundation of delivering innovative products and services within our culture of legendary service. Our culture that sets us apart within our industry and the way we do business and it is different. Our employees stay here because the organization supports them as employees and their career growth. We have many employees who have stayed for 25, 30, or even 45 years within our organization. Delta Dental of Wisconsin is seeking a full-time Business Intelligence Support Analyst that will support the data strategy of the organization by working with other areas of the organization to complete data reporting requests and manage data request timelines. This position understands the organization’s business model and underlying data structure and is responsible for generating requested data insights accurately and timely.

Requirements

• analytical
• detail-oriented
• motivated by transforming data into actionable insights

Responsibilities

• Collaborate with other DDWI teams to understand their data reporting and analysis needs and work with these teams to define the purpose and scope of the request, complete the request, and communicate the results
• Understands the various data sources available for analysis and is able to identify the source and/or sources of data best suited for each situation as well as the opportunities and limitations of using the data from each source
• Responsible for the creation and distribution of reports used key stakeholders to understand and manage DDWI’s business. Responsibilities include, but are not limited to, identifying key areas of interest, creating user-friendly reports that can be accessed on-demand for recurring reports, verifying the accuracy of the results provided, improving process efficiency, periodically reviewing recurring reports for relevancy and required maintenance, identifying new reporting needs, and communicating results, including investigating and providing commentary on key drivers
• Monitor data portal requests, assure clarity, assign to the appropriate individual
• Provide business user assistance and direction when requesting business intelligence services
• Interact with business users to support the Cost Management Report (CMR) application
• Manage reoccurring report schedules
• Perform Quality Assurance (QA)

Benefits

• Health, vision, dental, and life insurance
• Short- and long-term disability coverage
• HSA, FSA, and Dependent Care Accounts
• Competitive salary and incentive compensation based on company results
• 401(k) with employer match and a 6.5% employer contribution to retirement accounts
• Robust wellness programs, whether you work on-site or remotely
• generous PTO package that grows with your tenure, company holidays, and time off for volunteering

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed